Okto Power Solution ("the Company") establishes and discloses this Privacy Policy in accordance with the Personal Information Protection Act to protect the personal information and rights of users and to smoothly handle user grievances related to personal information.
1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes. The processed personal information will not be used for purposes other than those specified below, and prior consent will be obtained if the purpose of use changes.
- Customer Inquiry Handling: To identify the inquirer, verify the inquiry, contact/notify for factual investigation, and notify the results.
- Provision of Goods or Services: To provide services, deliver content, and verify identity.
2. Items of Personal Information Processed
The Company collects the minimum amount of personal information necessary to provide its services.
- Collected Items: Name, Email Address, Phone Number, Company Name, Access Logs, and Access IP Information.
- Collection Method: Through the "Contact Us" (Inquiry) form on the website and automatic generation tools.
3. Processing and Retention Period of Personal Information
The Company processes and retains personal information within the period of retention and use in accordance with relevant laws or as consented to by the data subject at the time of collection.
- Customer Inquiry & Consultation: 3 years from the date of consent for collection and use.
- Retention Required by Law:
- Records on Consumer Complaints or Dispute Resolution: 3 years (Electronic Commerce Act)
- Website Visit Records (Logs): 3 months (Protection of Communications Secrets Act)
4. Provision of Personal Information to Third Parties
The Company, in principle, does not provide users' personal information to external parties. However, exceptions are made if the data subject provides consent or if there are special provisions in the law (Articles 17 and 18 of the Personal Information Protection Act).
5. Rights, Duties, and Exercise of Rights by Data Subjects
Users may exercise the following rights as data subjects at any time:
- Request for access, correction, deletion, or suspension of processing of personal information.
- How to Exercise: Users may contact the Company in writing or via email, and the Company will take action without delay.
6. Destruction of Personal Information
The Company will destroy personal information without delay once the purpose of processing has been achieved.
- Destruction Deadline: Within 5 days from the end of the retention period or the date the information becomes unnecessary.
- Destruction Method: Electronic files are deleted using technical methods that prevent recovery, and paper documents are shredded or incinerated.
7. Personal Information Protection Officer
The Company designates a Personal Information Protection Officer to oversee personal information processing and handle complaints.
- Personal Information Protection Officer
- Name: Hyeok-chan Kwon
- Contact: ananiahkwon@oktopwr.com
8. Measures to Ensure the Safety of Personal Information
The Company takes the following technical, administrative, and physical measures to ensure safety:
- Administrative: Establishment and implementation of an internal management plan, and regular employee training.
- Technical: Management of access rights to the personal information processing system, installation of security programs, and retention of access records (for at least 1 year).
- Physical: Access control for unauthorized persons to data storage areas.
9. Changes to the Privacy Policy
This Privacy Policy is effective as of January 1, 2026.
